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At Pixelium Electronics, we aim to ensure customer satisfaction. Please review our return and refund policy below.
1. Returns
Returns are accepted within [e.g. 3–7 days] of purchase, provided that:
The item is unused and in its original packaging
Proof of purchase is provided
The product is not damaged due to misuse
2. Non-Returnable Items
The following items are not eligible for return:
Used or damaged products
Batteries, earphones, cables, and consumables (unless faulty)
Software, digital products, or downloaded content
Clearance or discounted items (unless defective)
3. Faulty or Defective Products
If a product is defective upon purchase, please report it immediately. We may offer:
Replacement
Repair
Refund (where applicable)
4. Refunds
Approved refunds will be processed using the original payment method where possible. Refund processing time may vary depending on the payment provider.
5. Services
Payments for services (repairs, installations, workshops, etc.) are non-refundable once the service has been delivered.